UK SHIPPING
-
PARCELS
-
PALLETS
-
Where's my parcel/parcel?
-
How is my purchased packed?
<
>
Our parcel delivery service is provided by Parcelforce.
To see a list of restricted items, see ParcelForce's website here.
We offer convenient delivery options for your order, provided by Parcelforce, with a Next Day Service for all UK Mainland orders over £800 net. And the best part? Delivery is on us! Just make sure your order is placed before 1pm on a working day (Mon-Fri) and weighs less than 25 KG.
Please note that while we aim to provide a hassle-free delivery experience, there may be some restrictions on the items we can deliver.
To check the list of restricted items, please visit Parcelforce's website. Also, if any unexpected fees arise during delivery, it is the responsibility of the remitter to cover those costs.
To see a list of restricted items, see ParcelForce's website here.
We offer convenient delivery options for your order, provided by Parcelforce, with a Next Day Service for all UK Mainland orders over £800 net. And the best part? Delivery is on us! Just make sure your order is placed before 1pm on a working day (Mon-Fri) and weighs less than 25 KG.
Please note that while we aim to provide a hassle-free delivery experience, there may be some restrictions on the items we can deliver.
To check the list of restricted items, please visit Parcelforce's website. Also, if any unexpected fees arise during delivery, it is the responsibility of the remitter to cover those costs.
Service |
Price |
Standard next day delivery (orders over £800 net) |
FREE |
Standard next day delivery (orders under £800 net) |
£7.50 (each box) |
For anywhere outside of the United Kingdom, we will always find you the best services at a reasonable price.
Our main pallet delivery service is provided by Action Road Ways.
Enjoy free next-day delivery on all UK Mainland orders above £1,500 (net) when you place your order before 1pm on a working day (Mon-Fri). Your items will be shipped with the reliable and efficient service of Action Road Ways. We at Erith Horticulture are dedicated to providing you with seamless delivery, but any unexpected fees must be covered by the remitter. Make the most of this fantastic offer today!
Erith Horticulture will not be liable for any additional fees that may be incurred, therefore if any unexpected costs arise it must be paid by the remitter.
Enjoy free next-day delivery on all UK Mainland orders above £1,500 (net) when you place your order before 1pm on a working day (Mon-Fri). Your items will be shipped with the reliable and efficient service of Action Road Ways. We at Erith Horticulture are dedicated to providing you with seamless delivery, but any unexpected fees must be covered by the remitter. Make the most of this fantastic offer today!
Erith Horticulture will not be liable for any additional fees that may be incurred, therefore if any unexpected costs arise it must be paid by the remitter.
UK MAINLAND
Northern Ireland not included.
For anywhere outside of the United Kingdom, we will always find you the best services at a reasonable price.
At Erith Horticulture, customer satisfaction is of utmost importance to us. That's why, when it comes to parcel deliveries, we understand that it can be frustrating if your order is taking an unusual amount of time to reach you. To ensure that we resolve any issues as quickly and efficiently as possible, we have a systematic approach to chasing up a parcel/pallets whereabouts.
The first step would be to check the tracking information provided by the courier. This information can be used to determine the current location of the parcel/pallet, and to identify any potential delays. If the parcel is delayed, we will get in touch with the courier and inquire about the reason for the delay and when it can be expected to arrive.
If the parcel/pallet is not located using the tracking information, we will initiate an investigation with the courier. This may involve providing them with additional information about the parcel and its expected delivery location, as well as asking for an update on its whereabouts. Our team will work closely with the courier to ensure that all possible avenues are explored, and that we receive a resolution as soon as possible.
In some cases, it may be necessary to arrange for a replacement parcel/pallet to be sent. This will only be done after the original parcel has been confirmed as lost, and after the customer has been fully informed of the situation. Our team will ensure that the replacement parcel is dispatched as quickly as possible, and that the customer is kept up-to-date with its delivery status.
We understand that a delayed parcel can be a source of frustration, and our goal is to ensure that all of our customers are satisfied with their delivery experience. Our team will work diligently to chase up the whereabouts of the parcel, and to resolve any issues as quickly as possible.
The first step would be to check the tracking information provided by the courier. This information can be used to determine the current location of the parcel/pallet, and to identify any potential delays. If the parcel is delayed, we will get in touch with the courier and inquire about the reason for the delay and when it can be expected to arrive.
If the parcel/pallet is not located using the tracking information, we will initiate an investigation with the courier. This may involve providing them with additional information about the parcel and its expected delivery location, as well as asking for an update on its whereabouts. Our team will work closely with the courier to ensure that all possible avenues are explored, and that we receive a resolution as soon as possible.
In some cases, it may be necessary to arrange for a replacement parcel/pallet to be sent. This will only be done after the original parcel has been confirmed as lost, and after the customer has been fully informed of the situation. Our team will ensure that the replacement parcel is dispatched as quickly as possible, and that the customer is kept up-to-date with its delivery status.
We understand that a delayed parcel can be a source of frustration, and our goal is to ensure that all of our customers are satisfied with their delivery experience. Our team will work diligently to chase up the whereabouts of the parcel, and to resolve any issues as quickly as possible.
At Erith Horticulture, we take great care in making sure that every parcel and pallet that leaves our warehouse is packed professionally and securely to ensure it reaches its destination in the same condition it left. Our team of experts understand the importance of safe and efficient deliveries, and so every item is carefully and methodically packed with the right materials to prevent any damage during transit.
We use high-quality materials such as bubble wrap, packing peanuts and sturdy boxes to cushion and protect each item, and we also take into consideration the weight distribution of the parcel or pallet to ensure it is stable and secure. Our team also understands the importance of labelling each package correctly, so our customers can identify their order with ease.
In addition to packing each item individually, we also make sure that the pallet is secured with black shrink wrap and sturdy bands to ensure it stays in place during transportation. This is particularly important when shipping heavy items as it reduces the risk of any damage to the goods and the pallet itself.
At Erith Horticulture, we understand that a professional and efficient packing job can make all the difference in the delivery process. That's why we take great care to ensure that every parcel and pallet is packed with the utmost care and attention, giving our customers peace of mind that their order will arrive in the same condition it left our warehouse.
We use high-quality materials such as bubble wrap, packing peanuts and sturdy boxes to cushion and protect each item, and we also take into consideration the weight distribution of the parcel or pallet to ensure it is stable and secure. Our team also understands the importance of labelling each package correctly, so our customers can identify their order with ease.
In addition to packing each item individually, we also make sure that the pallet is secured with black shrink wrap and sturdy bands to ensure it stays in place during transportation. This is particularly important when shipping heavy items as it reduces the risk of any damage to the goods and the pallet itself.
At Erith Horticulture, we understand that a professional and efficient packing job can make all the difference in the delivery process. That's why we take great care to ensure that every parcel and pallet is packed with the utmost care and attention, giving our customers peace of mind that their order will arrive in the same condition it left our warehouse.